One clear indicator of the depth, strength and quality of a senior leadership team is their ability to have – and stay in – tough conversations in ways that build and not bruise the team fabric. Pause for a moment to consider your own leadership team… What happens when there is a hint of a...
Corrinne explains some key concepts of the Ask More approach. This is an extract of a longer seminar produced for the IIDM membership base....
Jaquie Scammel is one of Australia’s leading thinkers on Customer Service. She is witty, smart, highly productive and has a fabulous energy. Maybe some of that comes from also being a qualified yoga teacher and an advanced meditation practitioner! Recently I had the honour of introducing Jaquie at an event where she shared her ideas...