What impacts psychological safety in your team?

Psychological safety is so important in teams, and especially in leadership teams because the top team sets the standard for the whole organisation. Amy C. Edmondson, in her book ‘The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth’ defines psychological safety as ‘the belief that the work environment is safe...

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How to make people less difficult

People are different, and it’s easy to interpret ‘different’ as ‘difficult’. When we expect someone to be difficult, we unconsciously filter for evidence to support our view… Not surprisingly, that’s what we find. The Reticular Activating System—or RAS—is a set of interconnected nuclei in the brain that filters in what’s relevant to us and blocks...

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5 Ways Fearless Leaders Create Powerful Silence

Silence is an underrated leadership tool. Of course, I am not talking about the kind of ‘hostile silence’ that intimidates people into saying something! This is a silence that gives people time to think and opens up the conversational space for something richer than top of mind thoughts. Silence can be more challenging for extrovert...

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