• Facilitating Effective Team Feedback – Questions are an art form

    You deliver a ‘whole-staff’ update. You ask for questions or feedback. Silence! No one responds. What’s next? This was the brief I was given for a keynote I delivered last Friday on ‘Facilitating Effective Team Feedback’. My intention was to provide practical strategies that could be implemented immediately to empower real team conversations.  Thinking about questions as an art

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    New leaders: How to be confident and productive right from the start

    The biggest step on the leadership journey is that first step from team member to team leader. The first leadership gig is often the hardest—new game, no rulebook. In many cases, the newly assigned leader doesn’t even know the rules have changed! My wish for ALL new leaders is to be productive and confident right from