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Recently I was facilitating a workshop with a very reflective and quite introverted group. When I asked a question of the group, I got polite smiles and nodding heads—not mind blowing on the engagement scale…. And yet when I asked them to discuss the concepts we had just covered with the person next to them,

You deliver a ‘whole-staff’ update. You ask for questions or feedback. Silence! No one responds. What’s next? This was the brief I was given for a keynote I delivered last Friday on ‘Facilitating Effective Team Feedback’. My intention was to provide practical strategies that could be implemented immediately to empower real team conversations.  Thinking about questions as an art